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The Role

We are looking for a Contract Manager to join our expanding Commercial Team.

 

Job Purpose

  • To ensure the companies TWM contracts are delivered safely, compliantly, efficiently and in a cost-effective & profitable manner.
  • The company prides itself in its high levels of service provided and the Contract Manager plays a key role in ensuring the customers’ expectations are exceeded.

Responsibilities

  • Manage a small portfolio of TWM contracts
  • Develop and maintain long-term relationships with key stakeholders
  • Ensure H&S procedures and risks are well managed
  • Regular visits to customer sites to ensure ongoing projects are delivered efficiently and in line with agreed timescales
  • Development of ongoing improvement plans
  • Escalation point for any service issues
  • Identify opportunities to grow business with existing clients
  • Production of customer Management Information
  • Ensuring accurate monthly invoicing
  • Forecast and track client account metrics
  • Work alongside sales team to deliver new contract implementations

Key success factors

  • Long term contract retention
  • Growth of existing accounts
  • Increased profitability
  • Multiple relationships with key stakeholders
  • Successful delivery of new initiatives and innovations
  • Timely submission of monthly reporting etc

Apply today

Complete the form and attach your CV and a member of our HR team will be in touch.

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